Process improvement
Clear processes, less friction and more time for what matters.
Where do things get stuck in daily work? We look closely, make workflows visible and develop clearer processes so your team works more efficiently, calmly and with fewer mistakes.
- Analyse & improve processes
- Identify weak points
- Clarify roles & responsibilities
- Create BPMN diagrams
Is this right for you?
Typical situations where we can help.
People in your team often ask who is responsible for what.
Tasks get forgotten or done twice.
New staff take a long time to learn how things work.
Your business is growing and the current way of working is reaching its limits.
What you gain
A clearer overview
Your processes become visible and understandable to everyone.
Fewer mistakes
Clear responsibilities and checklists reduce friction.
Gain time
Efficient processes save valuable minutes every day.
What you actually get
At the end you hold tangible results, not just ideas.
Current-state review
Your current processes documented clearly, including bottlenecks and duplicated work.
BPMN models
BPMN (Business Process Model and Notation) is the internationally standardised visual language for workflows. We draw your current and target process so that everyone on the team can read it, in ADONIS too if you wish.
Roles and responsibilities
Clearly recorded who is responsible for each step.
Checklists for daily work
Short work aids so the new process is actually used day to day.
Scope of services
Specific services tailored to your situation.
- Analyse & improve processes
- Identify weak points
- Clarify roles & responsibilities
- Create BPMN diagrams
- Define target processes
- Checklists & documentation
Make your processes visible.
BPMN (Business Process Model and Notation) is the standardised visual language for workflows, which many companies also use in tools such as ADONIS. A BPMN model shows at a glance who does what and when. An example from IT: how a major incident unfolds when a business-critical service goes down.
Swipe to see the full diagram
- Start event
- Task
- Repeated task
- Decision (either/or)
- Parallel (at the same time)
- End event
How we work together
Current-state review
We analyse your current processes together.
Weak points
We identify bottlenecks and duplicated work.
Target process
We define clear, improved workflows, for example as BPMN diagrams.
Implementation
You receive documentation and checklists for everyday work.
What to expect
So you know what to expect before our first conversation.
What we need from you
- A contact person who knows the process well
- Time for conversations with the people involved
- Existing documents such as forms or lists
- Openness to question familiar habits
Duration
A single process can often be mapped and improved in a few sessions. For several processes we plan in stages.
Costs
We discuss effort and costs after the first analysis. You decide which processes we tackle.
The initial consultation is free and non-binding.
Frequently asked questions
Any questions left? We are happy to answer them personally.
For growing teams and businesses, or those spending too much time on coordination and rework.
BPMN stands for Business Process Model and Notation. It is an internationally standardised visual language for workflows: rectangles are tasks, diamonds are decisions and circles mark the start and end. This makes processes easy for everyone to understand.
Yes. Many companies in Switzerland, such as banks, insurers and public administrations, model their processes with ADONIS, one of the most widely used process management tools. We create your models directly in ADONIS or deliver them in the standard BPMN format, which opens in ADONIS and other programs. If you don’t have a tool yet, we advise you on what suits your size.
No. We improve the processes first. The tools you already use are often sufficient.
We talk to the people involved, look at the work steps and map the process together. The result is a picture everyone recognises.
Yes. A clearly described process is the best foundation. Suitable steps can then be automated or supported with software.
Ready for the next step?
In a free initial consultation we find out what you really need. The conversation is personal and non-binding.